Driving Innovation and Transformation
for Customers, Employees, and Brands
A collective group of award-winning strategists, designers, and researchers identifying, creating, launching, and managing meaningful products and services.
Measurable impact with excellence, craftsmanship, and ingenuity.
Founded in 2024 and gleaned from decades of experience in business consulting, service design, and product development, Heart & Soul Collective (H&S) combines business insights, design excellence, and execution to create and enhance products and services with measured impact and CX success.
Are you looking to expand your use of AI in business operations, customer service, or product creation?
Let us help you identify new capabilities and exceed customer expectations while enhancing your employees’ experience. Contact us today.
OUR SERVICES
UX Research
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Service Design
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UX Strategy
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Design Workshops
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Change Management
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Artificial Intelligence
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Business Transformation
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UX Research • Service Design • UX Strategy • Design Workshops • Change Management • Artificial Intelligence • Business Transformation •
Testimonials
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“We worked with Sundy to create a custom workshop for my team focused on the foundational principles of experience design research. We covered methodologies, best practices, how to synthesize and ultimately storytell for impact. Sundy put together a wonderful session that my team, which ranged from experienced to nascent practioners, all found incredible value in. We constantly reference the concepts and practical frameworks from our workshop!”
Janet Roller
Vice President, Experience Design + Innovation
Marriott International
Let’s work together.
Are you interested in working together? Please provide us with some basic information below, and we will contact you shortly.